Overview

Job Overview

A hotel front desk person is usually the first person who greets you when you walk into a hotel. Their key duties include distributing room keys, registering guests and verifying reservations. They are also tasked with helping guests with any questions or complaints.

Required Skills

• excellent customer service skills
• pleasant, helpful, professional
• check guest in and out
• welcoming disposition
• confirming group reservations
• providing assistance as needed

Other Requirements

• ability to stand for long periods of time
• computer skills
• work well with others, work closely with Hotel Concierge